Legal
Privacy Policy
Last updated: 15 July 2025
This policy describes how Karakuri collects, uses, and protects information from visitors to this website. We keep the language direct so you can understand what applies to you without needing to parse legal boilerplate.
What data we collect
- —Contact form submissions: when you use our contact form, we receive the name, email address, optional subject line, and message you provide.
- —Analytics data: if you accept analytics cookies, we collect anonymised page view data, navigation paths, and approximate geographic region (country level only). No personally identifying information is included.
- —Cookie preference data: your cookie choices are stored locally in your browser via localStorage. This data does not leave your device except through the analytics and advertising channels you permit.
- —Technical log data: standard server logs may record IP addresses, browser type, and access times for security purposes. These are not linked to personal identity.
Legal basis for processing
- —Contact form data is processed on the basis of legitimate interest — specifically, responding to a business enquiry you initiated.
- —Analytics and advertising data are processed on the basis of consent, which you provide through the cookie banner or preferences manager.
- —Security and essential functionality data are processed on the basis of legitimate interest in operating a secure website.
How we use your data
- —Contact form data is used solely to reply to your enquiry and to carry out any subsequent business relationship you initiate.
- —Analytics data is used to understand which parts of the website are useful and where clarity could be improved.
- —Advertising data is used to measure whether adverts linked to this site produce relevant engagement. We do not run retargeting campaigns without consent.
- —We do not sell personal data to third parties. We do not use your data for automated decision-making or profiling.
Data sharing and third parties
Where you have given consent, anonymised usage data may be shared with Google Analytics. Advertising performance data may be shared with Google Ads in aggregate form. Neither service receives personally identifying information through this website.
Contact form submissions are handled by our team directly. We do not share enquiry content with any third party except where required to respond (for example, forwarding to a relevant colleague).
How we protect your data
- —This website is served over HTTPS. Data in transit is encrypted.
- —Contact form data is accessible only to staff who need it to respond to your enquiry.
- —We retain contact enquiry data for up to two years after our last meaningful interaction, after which it is deleted.
- —In the event of a data breach that affects your personal data, we will notify you within 72 hours of becoming aware of it, in line with applicable data protection law.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: avoid filling out contact forms, account registrations, or any data-submitting features; disable cookies through your browser settings (see our Cookie Policy for more details); or contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out to us via our contact page. We will process your request promptly.
Your data rights
You have the right to:
- —Access — request a copy of any personal data we hold about you.
- —Rectification — ask us to correct inaccurate personal data.
- —Erasure — request deletion of personal data we hold about you.
- —Portability — receive your data in a structured, machine-readable format.
- —Objection — object to processing on grounds of legitimate interest.
- —Consent withdrawal — withdraw consent for analytics and advertising cookies at any time via the Cookie Policy page.
To exercise any of these rights, contact us via the contact page. We will respond within 30 days.
Information We Collect
Karakuri collects personal information that you provide directly when you contact us through our website forms, email (contact@drelvixdorf.com), or telephone. This includes your name, email address, telephone number, and any details you share about your enquiry related to AI integration for document handling.
We also collect certain technical information automatically when you visit our website, including your IP address, browser type and version, operating system, referring website, pages visited, and the date and time of your visit. This data helps us understand how visitors use our site and allows us to improve our services.
How We Use Your Information
We use your personal data for the following purposes: responding to enquiries about AI integration for document handling, providing quotes or project estimates, scheduling consultations or appointments, sending follow-up correspondence related to your specific request, and maintaining records of our interactions for quality assurance.
We do not use your information for automated decision-making or profiling. We do not sell, trade, or rent your personal information to third parties. We may share data with service providers who assist our operations (such as hosting providers), but only under strict data processing agreements.
Data Retention
Karakuri retains personal data only as long as necessary to fulfil the purposes described above. Enquiry records are typically kept for twenty-four months after our last communication. Financial records are retained for the period required by Japanese tax law. You may request deletion of your data at any time by contacting us at contact@drelvixdorf.com.
Your Rights
Under applicable data protection laws, including Japan's Act on the Protection of Personal Information (APPI), you have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict processing of your data, and withdraw consent at any time. To exercise these rights, contact us at contact@drelvixdorf.com or write to us at 〒176-0012 Tokyo, Nerima Ward, Toyotamakami, 2-16-7.
Cookies and Tracking
Our website uses essential cookies that are necessary for the site to function correctly. These include session cookies that expire when you close your browser. We do not use advertising cookies or third-party tracking pixels. If we implement analytics in future, we will update this policy and provide clear opt-out mechanisms before any such tools are activated.
Third-Party Links
Our website may contain links to external sites. Karakuri is not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of any site you visit through links on our pages.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when the policy was last revised. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
Contact
For questions about this privacy policy or how Karakuri handles your data, contact us at contact@drelvixdorf.com or by post at 〒176-0012 Tokyo, Nerima Ward, Toyotamakami, 2-16-7.